FAQS:

Call our store for pick-up days and times.

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What makes The Chocolate Factory Toronto chocolates and candies so special? ( Besides the best price in Toronto)

We have been making our handcrafted confections for over 35 years using classic recipies and canymaking techniques handed down by past generations of candymakers.  Cooking in copper kettles over an open flame we hand stir fresh ingredients such as cream, butter, sugar, honey, fruits and nuts together. Once cooled, each batch is hand cut and enrobed in Belgian Chocolate.  We also make numerous seasonal confections such as Copper Kettle Fudge, Fruit Pectin Jellies, Candy Almonds, Marshmallow and Peanut & Cashew Brittles….to name a few.

As a small family owned business we take great pride in the products that we make.  Over the years our customers have become our extended family and making candy and chocolate that puts a smile on their faces has always been our greatest reward.

 

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  • There are two types of bloom common to chocolate: Fat Bloom and Sugar Bloom. Fat bloom can result when chocolate is exposed to fluctuating temperatures, producing a visible dull white film at the surface. Sugar bloom is a hard white surface film resulting from exposure to moisture formed by the dissolution and subsequent crystallization of sugar on the chocolate’s surface. While fat bloom and sugar bloom affect the appearance of chocolate, the product remains perfectly safe to eat.

 

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Chocolate Factory Toronto  chocolates should be stored in a cool, dry room at temperatures between  15°C and 17°C with a humidity that is less than 50%, avoiding heat, sunlight, moisture, humidity, and ambient odors. At lower temperatures, chocolate may collect condensation which can accelerate the appearance of fat bloom. At warmer temperatures, chocolate can tend to soften and lose its gloss. Do not refrigerate as this can cause sugar bloom on the surface. If you live in a warm area and do not have air conditioning, you can place chocolate in a refrigerator by wrapping it in a dry kitchen towel to minimize humidity and odor absorption.

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We use real Belgian Chocolate which we have brought in directly from Belgium.

  • Extra Dark / Dairy Free  (72%): A bitter-sweet chocolate with 72% cocoa solids made from West African cocoa beans aged to produce a surprisingly mellow and balanced flavor.
  • Our 72% Extra Dark Chocolate does not contain any dairy or animal products (however, products may contain traces of dairy due to shared equipment).
  • Dark (55.5%): A semi-sweet chocolate with 55.5% cocoa solids made from West African cocoa beans for a deliciously strong chocolate flavor.
  • Milk (32.5%): A sweet chocolate made with 32.5% cocoa solids from West African and Pacific-Rim cocoa beans for an intense milk chocolate flavor.
  • White (32%): A rich cocoa-butter based whole milk product with a delicate chocolate aroma and flavor.

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Privacy Policy:

General:
We care about providing you with tools and information to manage and protect your online privacy. We have developed this privacy policy to inform you about what information this web site collects, who may receive that information, what we may do with the information, and how long we keep it. While we have made every attempt to make this policy as clear as possible, if you have any further questions about it, feel free to contact us.


 

Your Information:
We will not give out any information you submit at our site to any third parties except in compliance with a request of a law enforcement agency. Under no circumstances will your name, e-mail, phone number or address be sold to, or given to any other parties. We will never willfully sell, lease, or rent any of your or your business’ personally identifiable information to any third party.


Collected Information:
Your personal information is collected through our contact forms only. This website currently has no applications or programs that gather information from your computer without your consent. Users are required to give us contact information (e.g., your name and email address) and demographic information (e.g., your postal code). Certain information, such as your email address, is collected in order to verify your identity and for use in our records. Information collected at this website is kept in our records only as long as is necessary to provide requested services to our clients.


Summation:
If you have any questions about this privacy statement or the practices of this site, please contact us.

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Who we are
For over 35 years the corner stone of our family owned business has been the commitment to bring you, our customers, handmade, high quality confections. Our selection of fine products includes velvety smooth Truffles, Almond Butter Crunch, handmade Marshmallow, Fruit Pectin Jellies, Copper Kettle Fudge, Sea Salt Caramels and unique Chocolate Creations.

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Quality, Selection and Price
To ensure the highest quality, our candy is made fresh daily in small batches using time honoured recipes. Creamery butter, fresh cream, top grade nut meat and  Belgian Chocolate that comes to us directly from Belgium are all combined to create confections that keep our customers coming back. All this and more at  reasonable prices.

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Our Gift Towers, Chocolate Laden Gift Baskets, Boxed Chocolates and Chocolate Boxes provide endless gift ideas for your corporate clients, employees, friends and family. You can select a standard combination… or we will design one to your specifications. Our trained gift consultants will help you create a gift that reflects your good taste.
Memorable Packages…..Endless Possibilities

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For over 35 years the Chocolate Factory has been known as a retail/manufacturer of premium confectionery products. The foundation of our success is based on the quality of our employees. A basic concept of our business practices is our belief that it is the responsibility of every employee to provide the highest quality products and customer service to our customers. Whether you are looking for a full time or part-time career, or just want to earn some extra money as a seasonal employee, you have come to the right place.

Below is our current list of vacancies. If you wish to submit your resume, please send it via e-mail to heidi@chocolatefactorytoronto.com. Thanks!


Retail Opportunities . Seasonal
The Chocolate Factory is building for the future and is currently seeking applications for a dedicated sales trainee 18 years of age or older. Individuals must be self motivated, have a passion for chocolate and enjoy working with the public.  Previous experience working in a food related environment such as a bakery, coffee shop or chocolate shop and having a Food Handlers Certificate are definite asset as you may be brought into the kitchen during busy periods to assist with the making of some of our products.

Fluency in writing, reading and speaking English is essential as you will be answering  phone calls, taking orders and responding to email inquiries. The ability to multi task is an essential part of this position.

All candidates must be available to work Saturdays and Sundays when required and have experience working with cash and POS  terminals.


Production Opportunities (2 part-time position available) Seasonal
The Chocolate Factory is building for the future and is currently seeking applications for dedicated trainees 18 years of age and older. Individuals must have a passion for chocolate and be self motivated to learn and work hard. Some heavy lifting is required (up to 25 kilo).

Candidates must be comfortable working in a kitchen/bakery environment and be able to perform several tasks simultaneously. Previous experience in a food related position such as a bakery, coffee shop or chocolate shop and having a Food Handlers Certificate are definite asset.

Fluency in writing, reading and speaking English is essential as you will be required to read recipes and prepare ingredients.

All candidates must be available to work Saturdays and Sundays when required.

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Yes.
We offer a hand-delivery service within the Toronto Core . Call before 10:00 am for Same Day delivery.

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We use real Belgian Chocolate which we have brought in directly from Belgium.

  • Extra Dark / Dairy Free  (72%): A bitter-sweet chocolate with 72% cocoa solids made from West African cocoa beans aged to produce a surprisingly mellow and balanced flavor.
  • Our 72% Extra Dark Chocolate does not contain any dairy or animal products (however, products may contain traces of dairy due to shared equipment).
  • Dark (55.5%): A semi-sweet chocolate with 55.5% cocoa solids made from West African cocoa beans for a deliciously strong chocolate flavor.
  • Milk (32.5%): A sweet chocolate made with 32.5% cocoa solids from West African and Pacific-Rim cocoa beans for an intense milk chocolate flavor.
  • White (32%): A rich cocoa-butter based whole milk product with a delicate chocolate aroma and flavor.

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